All Systems Operational

Uptime over the past 90 days. View historical uptime.
Aiwyn Client Payment Portal Operational
90 days ago
99.98 % uptime
Today
Aiwyn Firm Portal Operational
90 days ago
99.98 % uptime
Today
Stripe API Operational
CCH Axcess Integration Operational
RPA Operational
90 days ago
100.0 % uptime
Today
Last Mile (Digilence) Operational
90 days ago
99.28 % uptime
Today
PayNow Operational
90 days ago
99.97 % uptime
Today
PayNow+ (Connect) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026
Aiwyn Firm Portal Errors
Resolved - Aiwyn's technical teams have deployed a fix and can confirm all functionality and features in the portals are fully restored. If any users report any issues moving forward, please contact support@aiwyn.ai so we can assist further.
May 7, 11:09 EDT
Update - The client portal is still operational, clients are able to access and sign engagement letters and process payments. Some functions like accessing and upload requests are not accessible.
May 7, 10:25 EDT
Identified - Aiwyn's technical teams have identified an issue with certain functions failing to load or erroring. This includes engagement letters, projects and contact records. Our teams are urgently working on a fix and we will notify you as soon as it's been released and all functionality is restored.

If you have any other questions in the interim please contact support@aiwyn.ai, thank you.
May 7, 10:14 EDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Statements sent to unintended recipients
Resolved - The issue affecting automated statement sending has been resolved. The underlying cause has been corrected, the affected client and contact records have been restored to their previous state, and automated statement sending has been re-enabled.

As a precaution, we restored statement sending in staggered batches today with active monitoring at each step, and have not observed any further unintended sends. Normal service is fully restored.

We have reached out directly to the small number of firms whose clients were affected by an unintended statement during this incident. If you have not heard from us individually, your firm was not impacted.

We are sorry for the disruption this caused, and appreciate your patience while we worked through it.
Apr 28, 16:02 EDT
Monitoring - Automated statement delivery will resume at 11:30 AM EST.

Any statements that were not sent during the pause will be delivered as part of this process.

We will continue to monitor closely and provide further updates as needed.
Apr 28, 10:14 EDT
Update - We’ve confirmed this is not a system-wide issue and have contacted all affected firms.

We’ll provide another update once automated statement delivery has resumed and the issue is fully resolved.
Apr 28, 08:20 EDT
Update - We have identified the source of the issue that caused some statements to be sent to unintended recipients and included incorrect invoice information. As part of our resolution efforts, automated statements scheduled for today will not be sent.

Our team is actively working toward a resolution and taking steps to ensure this does not recur. We will provide further updates as progress continues.
Apr 27, 11:53 EDT
Update - We have identified the source of the issue that caused some statements to be sent to unintended recipients and included incorrect invoice information. Our team is actively working on a resolution and taking steps to prevent further impact.

We will continue to provide updates as progress is made.
Apr 25, 15:39 EDT
Identified - The issue has been identified and a fix is being implemented.

We will provide updates as more information becomes available.
Apr 25, 15:31 EDT
Update - We are continuing to investigate this issue.
Apr 25, 14:31 EDT
Investigating - We are currently investigating an issue where some statement notifications may have been sent to unintended recipients and may have included incorrect invoice information. Our team is actively working to identify the cause and resolve the issue.

We will provide updates as more information becomes available.
Apr 25, 14:19 EDT
Apr 27, 2026
Apr 26, 2026

No incidents reported.

Apr 25, 2026
← Incident History Powered by Atlassian Statuspage